Mental Health Support in the Workplace and Community
🔸 CHCMHS001 Work with people with mental health issues
🔸 CHCCCS019 Recognise and respond to crisis situation
The “Mental Health Support in the Workplace & Community” non accredited course provides participants with the key skills and understanding needed to assist individuals facing mental health challenges. It’s especially beneficial for those working in healthcare, education, community services, or anyone wanting to build a more supportive culture within their workplace or community.
The course explores psychosocial hazards—such as stress, bullying, and high workload—that can negatively impact mental health. Participants will learn how to recognise these risks and better understand their effects on both individuals and teams.
In addition, practical strategies for reducing these risks will be covered, helping participants to foster safer, more mentally healthy environments. By addressing these crucial elements, the course offers a well-rounded and proactive approach to mental health support in everyday settings.
Who Should Attend This Course?
This course is well-suited for a wide range of individuals, including:
- Anyone with an Interest in Mental Health: Whether for personal growth or to support others in daily life or work.
- HR Professionals: Wanting to strengthen workplace mental health practices.
- Managers and Team Leaders: Focused on fostering a mentally healthy and supportive team culture.
- Educators, Trainers, and Teachers: Seeking tools to address mental health within learning environments.
- Community Workers and Volunteers: Working closely with diverse groups and looking to provide informed support.
Course Structure:
This course is delivered in two parts:
- Support Strategies – Practical approaches to working with and supporting individuals experiencing mental health challenges.
- Crisis Response – Focused training on how to respond effectively in mental health emergencies.
What You Will Learn:
By the end of this course, participants will be able to:
- Recognise and respond appropriately to mental health crises.
- Understand the complexities of mental health and how it affects individuals and communities.
- Use effective communication techniques to support those facing mental health challenges.
- Develop and apply strategies that promote mental well-being in both workplace and community environments.
- Identify and manage psychosocial risks such as stress, workload, and bullying.
- Understand and implement the C.A.R.E.S. Action Plan for practical support.
Face-to-Face Practical Session Includes:
- A review of key topics covered in the online learning module.
- Interactive role plays to practise empowering communication techniques.
- Creation of a basic, personalised action plan that includes referral pathways and next steps.
- Application of skills in three real-world scenarios to build confidence and capability.
Course Delivery
This course is currently being delivered in a blended format, combining online theory with an interactive practical session.
- Pre-Course Theory: Up to 5 hours of self-paced online learning
- Face-to-Face Workshop: Up to 4 hours (virtual option available)
Public sessions are conducted virtually for convenience and accessibility and are found on our booking calendar via our book now tab.
Private group bookings (for workplaces, sporting clubs, community groups, etc.) can be arranged onsite at your facility or delivered virtually.
For group bookings or tailored sessions, please contact us directly to discuss your needs.
Student Information
As a student registered with Stillwater Paddleboards First Aid Training on behalf of ABC Licence Training, you can access ABC’s Student Handbook, important information about your rights and responsibilities as a student and learn more about ABC’s policies and procedures as a Registered Training Organisation. Click here to be directed to ABC’s Student Information page.
