Mental Health Support in the Workplace and Community
🔸 CHCMHS001 Work with people with mental health issues
🔸 CHCCCS019 Recognise and respond to crisis situation
Mental Health Support in the Workplace & Community is an accredited, practical course that builds the skills and understanding to support people experiencing mental health challenges. Participants learn to recognise when someone may benefit from practical support or more formal help, understand relevant support pathways, and guide and empower people to make informed choices. It focuses on developing effective communication and support strategies, appropriate to the individuals needs and situation, including crisis intervention. The course also covers legal and ethical responsibilities, duty of care and mandatory reporting requirements. The course is suited to people working in healthcare, education, community services and non-for-profit organisations, as well as anyone wanting to build a more supportive workplace or community.
Participants will gain Nationally Recognised Certification with a ‘Statement of Attainment’ issued on completion, including the above listed units of competency.
Who Should Attend This Course?
This course is well-suited for a wide range of individuals, including:
- Anyone with an Interest in Mental Health: Whether for personal growth or to support others in daily life or work.
- HR Professionals: Wanting to strengthen workplace mental health practices.
- Managers and Team Leaders: Focused on fostering a mentally healthy and supportive team culture.
- Educators, Trainers, and Teachers: Seeking tools to address mental health within learning environments.
- Community Workers and Volunteers: Working closely with diverse groups and looking to provide informed support.
Course Structure:
This course is delivered in two parts:
- Support Strategies – Practical approaches to working with and supporting individuals experiencing mental health challenges.
- Crisis Response – Focused training on how to respond effectively in mental health emergencies.
What You Will Learn:
By the end of this course, participants will be able to:
- Understanding the mental health continuum and developing practical support skills
- Understand the complexities of mental health and how it affects individuals and communities.
- Use effective communication techniques to support those facing mental health challenges.
- Develop and apply strategies that promote mental well-being in both workplace and community environments.
- Identify and manage psychosocial risks such as stress, workload, and bullying.
- Recognise and respond appropriately to mental health crises.
- Understand and implement the C.A.R.E.S. Action Plan for practical support.
Face-to-Face Practical Session Includes:
- Interactive role plays to practise empowering communication techniques.
- Creation of a basic, personalised action plan that includes referral pathways and next steps.
- Writen reports and multiple choice question assessment tasks
- Application of skills in three real-world scenarios to build confidence and capability.
Course Delivery
This course is currently being delivered completely face to face, with all tasks and assessments completed during training.
- Face-to-Face Workshops: two full days, 9am to 5pm
Public sessions are found on our booking calendar via our book now tab and require a minimum of 8 participants/ virtual sessions for convenience and accessibility are will be available in 2027
Private group bookings (for workplaces, sporting clubs, community groups, etc.) can be arranged onsite at your facility or delivered virtually. (minimum numbers required)
For group bookings or tailored sessions, please contact us directly to discuss your needs.
Student Information
As a student registered with Stillwater Paddleboards First Aid Training on behalf of ABC Licence Training, you can access ABC’s Student Handbook, important information about your rights and responsibilities as a student and learn more about ABC’s policies and procedures as a Registered Training Organisation. Click here to be directed to ABC’s Student Information page.
